Quality

Terrain’s products safeguard patient health and deliver consistent therapeutic value - every batch, every time.

SISPQ Framework

Safety

Products pose no unacceptable risk

Identity

Contents match the label exactly

Strength

Potency and dosing are accurate

Purity

Rigorous controls keep contaminants out

Quality

Performance remains stable through shelf life

Quality Systems & Regulatory Compliance

Quality by Design (QbD) woven into formulation work

Formal risk assessments (FMEA, hazard analyses) predict failure modes

Critical Quality Attributes (CQA) defined early with test plans

Traceable documentation links scientific rationale to every design choice

Full compliance with FDA 21 CFR Parts 210 & 211 and current cGMP

Alignment with USP, ICH Q guidelines, and ISO 9001 principles

DSCSA serialization for end-to-end traceability

HIPAA safeguards for any protected health informationHIPAA safeguards for any protected health information

Stability programs monitor quality over shelf life

Structured complaint handling and adverse-event reporting feed CAPA

Annual Product Quality Reviews (APQRs) and trend analytics

Continuous watch on evolving global regulations

Supplier Quality Management

Quality starts long before we press “start” on a batch.

Supplier Qualification

Risk-based questionnaires, desktop & on-site audits; Quality Agreements; scheduled requalification

Supplier Qualification

Material Qualification

Incoming QC to tight specs; process-compatibility & stability checks; formal review of supplier changes

Material Qualification

Ongoing Monitoring

Delivery & defect scorecards; CAPA responsiveness; trend analysis to spot emerging issues

Ongoing Monitoring

Supply-Chain Security

DSCSA serialization, pedigree management; tamper-evident logistics; contingency inventories

Supply Chain Security

Continuous Improvement

Quality Metrics

Dashboards track right-first-time, deviation rates, complaints, audits; leadership reviews trigger action plans.

CAPA

Root-cause tools (5 Whys, Fishbone, Fault-Tree) drive fixes; verification confirms effectiveness.

Quality Culture

Ongoing training, open-door reporting, and recognition programs embed ownership across every function.

Certifications & Standards